Distance Sales Agreement

PARTIES

This Distance Sales Agreement (“Agreement”) has been signed electronically between abeja reina (“Seller”), operating at the address of Kordonboyu Mah. Akdeniz Cad. No:18 Kartal/Istanbul , and the person who purchases its services/products through the website named abejareina.co (“Buyer”).

The Parties accept, declare and undertake that they have read this Agreement in its entirety, fully understood its content and approved all its provisions.

SALES PERSON

  • Seller's Title: abejareina

  • Full Address: Kordonboyu Neighborhood, Akdeniz Street, No:18, Kartal/Istanbul

  • Tax Office / No: Kartal / 60313121120

  • Email: support@abejareina.co

  • Phone: +90 544 544 06 23

  • Website: abejareina.co

BUYER

  • Name/Surname: {name-surname}

  • Address: {address}

  • Phone: {phone}

  • Email Address: {email}

Seller and Buyer shall be referred to individually as "Party" and collectively as "Parties".

By purchasing a product and/or service from the Seller, the Buyer acknowledges, represents, and undertakes that they have read this Agreement in its entirety, fully understand its contents, and approve all its provisions. The Buyer also undertakes to ensure that the information provided at the time of purchase is accurate.

ESTABLISHMENT OF THE CONTRACT

The buyer acknowledges that he/she has read the contract, understood it, and is aware of his/her rights and obligations.
The parties accept that there is no disproportion between the contractual obligations and that the mutual obligations are appropriate to the nature of the work and that they do not have any inexperience within the scope of the transactions within the scope of the contract.
The Buyer accepts that he/she has reached a full conclusion that the transactions within the scope of the contract are in his/her best interest and that he/she will comply with all the terms of his/her own free will.
The parties agree that the contract provisions do not constitute unfair terms.
This agreement has been prepared in accordance with the legislation on consumer protection and the Turkish Code of Obligations.

SUBJECT AND SCOPE OF THE AGREEMENT

The subject of this Agreement is; Buyer's abejareina.co belonging to the Seller The purpose of this decision is to determine the rights and obligations of the Parties in accordance with the Law on Consumer Protection No. 6502 (“Law”) and the Distance Contracts Regulation (“Regulation”) regarding the sale and delivery of the product/products, the qualities and sales prices of which are specified below, ordered electronically through the domain name website (“Site”).

BASIC CHARACTERISTICS OF THE GOODS OR SERVICES SUBJECT TO THE CONTRACT

The basic characteristics, sales price, delivery and payment terms of the product(s) subject to this Agreement are as follows:

  • Product/Service Type: The product and/or service sales made by the Buyer from abejareina through the Site

Product Code and Name Piece Unit Price (VAT included)
[…] […] […]

PAYMENT AND DELIVERY TERMS

  • Total product price excluding shipping: {product-price}

  • Shipping fee: {shipping-fee}

  • Total product price including shipping and all taxes: {total-product-price}

  • Shipping Address: {address}

  • Person to be Delivered: {address-name-surname}

The total product price stated above is collected from the Buyer by abeja reina .

Delivery Terms / Carrier: These are the carriers the Seller works with (Yurtiçi Kargo, Aras Kargo, Hepsijet, Kolay Gelsin, UPS, etc.), and shipping information is displayed/sent to the Buyer in the order flow. If there is no contracted carrier branch in the Buyer's area, an alternative solution will be offered.

DELIVERY

Unless the product in question is a product prepared in line with the Buyer's request or personal needs, it will be delivered to the Buyer or the person/organization at the address specified by the Buyer within the period specified in the Preliminary Information Form, depending on the distance of the Buyer's place of residence for each product, provided that it does not exceed the legal 30 (thirty ) day period.

For the product(s) to be delivered, this Agreement and the Preliminary Information Form must be electronically confirmed by the Buyer, and the price of the product must be paid in full using the Buyer's preferred payment method. If, for any reason, the price of the product is not paid, is paid incompletely, or is cancelled in bank records, the Seller's delivery obligation is extinguished.

In cases where the fulfillment of the ordered goods or services becomes impossible , the Seller shall notify the Buyer in writing or via permanent data storage within 3 (three) days from the date of learning of this situation and shall refund all payments collected, including delivery costs, if any, to the Buyer within 14 (fourteen) days from the date of notification.

BUYER'S DECLARATIONS AND COMMITMENTS

The Buyer accepts that he/she has read and is aware of the preliminary information regarding the basic characteristics, sales price, payment method, delivery and cargo costs of the goods or services on the Site, that he/she has given the necessary confirmation electronically, and that by confirming the order, he/she is under the obligation to pay .

If, after delivery of the goods or services, the relevant bank/institution fails to pay the price to the Seller due to unauthorized use of the Buyer's card for a reason not caused by the Buyer's fault, the Buyer shall return the product to the Seller within 3 (three) days if the product has been delivered to the Buyer. In this case, the delivery expenses shall be the responsibility of the Buyer.

If the goods or services subject to the contract are to be delivered to a person other than the Buyer, the Seller cannot be held responsible if the person/organization to whom the delivery is made does not accept the delivery.

The buyer must perform a regular inspection of the product before accepting it; defective/damaged products should not be accepted. The product received is deemed to be intact/undamaged.

The Seller may supply goods/services of equal quality and price before the end of the performance period, provided that it relies on a justified reason, informs the Buyer and obtains his/her express approval .

The Seller is responsible for any loss or damage that occurs until the goods are delivered to the Buyer or a third party designated by the Buyer. If the Buyer requests a carrier other than the one designated by the Seller, the Seller is not responsible for any loss or damage after the goods are delivered to the relevant carrier.

The service offered by the seller is intended for the end user within the scope of retail sale; if abeja reina suspects that it is for resale purposes, it reserves the right to cancel the order and not deliver the products, even if the contract has been established.

SELLER'S DECLARATIONS AND COMMITMENTS

The Seller is responsible for delivering the goods or services subject to the Contract in accordance with consumer legislation , intact and complete, meeting the specifications specified in the order, and with a warranty certificate/user manual, if applicable. For justified reasons, the Seller may supply different products of equal quality and price with the Buyer's express approval.

BUYER'S RIGHT OF WITHDRAWAL

It is applied if the Buyer is a consumer .

In accordance with the Law and Regulation;

  • In service contracts, from the date of establishment of the contract,

  • In the sale of goods, from the delivery of the goods
    The right of withdrawal can be exercised within 14 (fourteen) days without giving any reason and without paying any penalty.

It is sufficient to send the notice of withdrawal to the Seller in writing or via permanent data storage within this period.

Contact for notice of withdrawal:

  • Address: Kordonboyu Neighborhood, Akdeniz Street, No:18, Kartal/Istanbul

  • Email: support@abejareina.co

  • Phone: +90 544 544 06 23

The Seller shall refund all payments made by the Buyer, including delivery costs, if any, in a one-time manner and free of charge, in accordance with the payment method , within 14 days from the date of receipt of the notice of withdrawal.

Return Shipping Process: Returns in case of withdrawal will be made via the contracted courier service, which the Seller will specify in the order confirmation ; if this method is used, no return shipping fee will be charged. The Seller is not responsible for return shipping costs or damages during shipping for shipments other than those provided by the contracted courier service. In locations where there is no contracted courier service, the Seller will provide a solution without additional charges.

Completeness of Return: The Buyer must return the goods complete and undamaged, including the invoice, box, packaging, standard accessories, and gift items, within 10 days of the notice of withdrawal. During the withdrawal period, the goods must be used in accordance with their specifications and instructions; otherwise, the Buyer is responsible for any decrease in value.

Bank Processes: The reflection of card/bank refunds on account/card movements depends on the bank's processes and the Seller cannot intervene.

Exceptions (Regulation Article 15): (a) Goods/services with financial fluctuating prices; (b) goods prepared according to personal demands; (c) goods that are perishable/may expire quickly; (ç) goods whose packaging has been opened after delivery and which are not suitable for return due to hygiene reasons; (d) goods that cannot be mixed with other products; (e) unpackaged books, digital content, computer consumables; (f) non-subscription periodicals; (g) accommodation, goods transportation, vehicle rental, food and beverage supply and leisure services bound to a specific date/period; (ğ) services/intangible goods performed instantly in the electronic environment; (h) services whose performance begins with the consumer’s consent before the end of the withdrawal period.

COMPLAINTS AND OBJECTIONS

The Buyer may submit all kinds of complaints and objections to the Consumer Arbitration Committee or Consumer Court in the place where the residence is located or where the transaction was made , in accordance with the monetary limits determined by the Ministry of Trade.

The buyer can also send their complaints to support@abejareina.co or +90 544 544 06 23 to the Seller; the Seller will provide the necessary support for the solution.

EVENT OF DEFAULT AND ITS LEGAL CONSEQUENCES

If the Buyer defaults on card payments, the Buyer is liable to the bank under the terms of the card agreement. The bank may take legal action; costs and attorney fees may be claimed from the Buyer. In any case, all losses incurred by the Seller due to the Buyer's default are the responsibility of the Buyer.

INTELLECTUAL PROPERTY

All content, designs/drawings, audiovisual elements, and intellectual/industrial property rights on the Site belong to Abeja Reina (excluding those licensed from third parties). The Buyer may not reproduce, copy, distribute, or create derivative works from the purchased product and/or Site content without permission; Abeja Reina reserves all rights to compensation and other rights against any claims arising from otherwise use.

DISPUTE RESOLUTION

In disputes arising from this Agreement, Consumer Arbitration Committees and Consumer Courts have jurisdiction, subject to monetary limits. Otherwise, general jurisdiction rules apply.

OTHER PROVISIONS

The Seller may transfer its rights and obligations arising from this Agreement to third parties without the Buyer's approval. The Buyer cannot transfer without the Seller's approval.

The Buyer accepts that the Seller's system records, commercial books and digital records are definitive evidence in case of disputes that may arise, and that this provision constitutes an evidentiary contract within the meaning of Article 193 of the Civil Procedure Code .

Obligations are suspended in cases of force majeure beyond the fault and control of the Parties, such as strikes, lockouts, war, civil unrest, acts of terrorism, natural disasters, acts of public authority, widespread infrastructure/ISP failures. The affected Party shall notify and document the situation to the other Party within a reasonable period of time.

FORCE

This Agreement is concluded and enters into force on the date it is electronically approved by the Buyer. Transactions made through the Site constitute binding declarations of intent between the parties in accordance with applicable legislation.

Following approval of the contract, a copy will be sent to the Buyer's email address and will be kept by the Seller for the period stipulated by law. The Buyer may, upon request, contact support@abejareina.co You may request access to a copy of the Agreement by submitting a written application to the address.

SALES PERSON
abeja reina

BUYER
{name-surname}